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Hedgrenist

Stories

Our Hedgrenists know the world is full of opportunities and are eager to take them on. Expanding their comfort zone, one challenge at a time, is what keeps them going. Meet our urban adventures and find out how they stand their ground. Discover how Hedgren plays a role in keeping them level-headed.

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Hedgrenist

FAQ

When will my orders be processed?
For Cash on Delivery, order will be processed as soon as the order has been placed. For Credit and Debit cards, we will process your order once payment has been confirmed. For DragonPay, we will process your order once we receive the payment confirmation.
What are your shipping rates?
Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates on the shopping bag summary.
I want to return the order for a refund, what should I do?
All items sold at Hedgren.com.ph go through our quality control procedures. We inspect every item before it is shipped, and all goods shipped are fully insured in case of loss or damage. However, there are times when the merchandise is damaged, defective, or incorrectly shipped. If this is the case: 1. Please email us at shop@hedgren.com.ph or through our Contact form outlining the reason for your return, together with pictures of the merchandise and your Order Reference Number within 7 days upon receipt of items. 2. Upon confirmation of your return request, please send back the item/s to PRIMER DISTRIBUTION CENTER Km 21 West Service Road. Pan-Philippine Hwy, Cupang, Muntinlupa, Metro Manila through courier within 7 days upon receipt of our confirmation. 3. Once we receive the item/s, we will refund the amount of the total value of the purchased merchandise in the form of Store Credits that will be valid for one (1) year upon receipt of credits. 4. If your courier has the option, we highly recommend for you to insure the items as it will be your responsibility to take reasonable care of the goods and will be liable for any damage to them until we receive them at our operations center. In case of dispute, we also recommend for you to retain the proof of sending. 5. If the items shipped are defective or different from the ones you ordered, we will be shouldering the cost of all shipping fees incurred as well. All merchandise for return must be in original condition and in their original packaging.
MORE FAQ’S

Reviews

WHAT DO OUR CUSTOMERS THINK?
Great Value for Money
Great Value for Money
Since the 90's Hedgren is my favourite. I used to buy in SM Megamall. The style and quality is awesome, never runs out. Its also durable!
Vivian E.
Awesome bag! Perfect for work and commuting!
Awesome bag! Perfect for work and commuting!
I’ve been scouring the web for 2 months for a versatile backpack that I can use for work (laptop, iPad, tech bag) that has enough room as a gym bag (shirt, towel and sneakers), this bag checks all the boxes. It can be an overnighter up to a 3 day trip worth of clothing). . With all the essentials of a good laptop bag and the security features plus the extra space, you can’t go wrong.
Louie S.
All around buddy
All around buddy
The texture of the bag is nice. It has several pockets for organizing your things inside. The bag is light and easy to carry. It can be an office or shopping bag.
Ely B.

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